New City Ltd.
e-Innovation Centre
University of Wolverhampton

T: 0800 511 8815
F: 01952 288 328


The Nation's Local Cleaning Company

Staff Profiles

Managing Director: Caroline Meredith

Caroline has been working in the Cleaning industry for nearly 10 years as the Managing Director of New City. At a relatively young age, she has been the main figure in inspiring the company to continue to develop, which has seen her win the Shell Livewire 'Young Entrepreneur of the Year' award (2002) and also the 'JCB & Prince's Trust Business of the Year' Award (2002).

The Prince's Trust have also approached Caroline to become a mentor for start-up businesses, using her knowledge and experience to offer advice to people thinking of setting up their own business. Caroline works hard to ensure that the company doesn't stand still, and will continue to drive the company forward in the future.


Sales Director: Laura Scattergood

Laura joined New City in February 2001, initially as a Sales Assistant. She has been a very prominent and influential figure in the company’s growth and development, and is heavily involved with all aspects of the company's day-to-day running.

New City would have taken longer to grow without Laura's involvement, and our clients appreciate Laura's mature and approachable manner which ensures that we have a good working relationship to work from. Her influence and enthusiasm are second to none, as she realises what is needed to make sure that New City's standards never drop. Laura is also a shareholder in the business.


Sales & Finance Manager: Margaret McNulty

Margaret has 14 years experience in both Sales and Finance and is an integral part of the New City Management. She has brought a wealth of experience and knowledge to the company implementing new Sales and Credit Control strategies which have enabled the company to move from strength to strength.


Telesales Co-ordinator: Patricia McKenzie

Trish is the newest member of the team and was employed due to the company's rapid growth. Her customer service and organisational skills are second-to-none and she has fast become a valued member of the team.


Contracts Supervisor: Rod Whittaker

Rod joined New City in July 2010. Having worked in project management, sales positions and buying roles he will provide the 'face to face' contact between clients and the workforce.


Senior Supervisor: Nigel Cartwright

Nigel has years of experience in the industry and possesses excellent communication skills managing his own contracts and teams of technicians. He is highly customer-focused, well organised and has excellent team working and communication skills.